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Leadership Team Development

Privacy Policy

Last updated/effective date:  April 9, 2019

This Privacy Policy describes how Leadership Team Development, Inc. and its affiliates (“we,” “our,” or “us”) collect, use and share your personal information in the course of providing products and services through any website or mobile application owned or operated by us, in each case whether accessed via computer, mobile device or other technology (collectively, the “Sites”) or otherwise through your use of any of the Sites.  By using the Sites, you indicate your assent to all of the terms of this Privacy Policy and to the then-current terms and conditions of use governing the Sites.  If you do not agree with the terms of this Privacy Policy or the applicable terms and conditions of use governing the Sites, do not use the Sites or submit any personal information to us.

Information We Collect

“Personal Information” is information that can be used to identify an individual, including, without limitation, a person’s name, postal address, telephone number(s), e-mail address, date of birth, user ID and password, your Site usage data (including, without limitation, device browser and operating system information, device Internet Protocol (IP) and Media Access Control (MAC) addresses, browsing history (including browsing dates, times and click-paths), device lookup information, and device geolocation data (collectively, “Usage Data”)), and payment and billing-related information. Personal Information does not include publicly available information.  When you visit, use or register on our Sites, place orders for products or services through any of the Sites, share any of your Personal Information with your upline through any of the Sites, participate in surveys, questionnaires, polls and promotions, request information, submit comments, feedback forms, videos, messages, photographs or other content on or through any of the Sites, and/or participate in webcasts, chat rooms, forums, message boards, blogs or other interactive features of or through any of the Sites, or otherwise communicate or interact with us through any of the Sites, we collect certain Personal Information from you.  How we collect your Personal Information will depend on how you use the Sites and interact with us.  We may also collect demographic information, such as your age, gender and ethnicity.  When you provide your payment and billing-related information to us through any of the Sites, like credit card numbers and expiration dates, we immediately transmit it directly to our payment processing company for processing your payments and it is not stored or otherwise used by us in any other manner.

We utilize Usage Data through analytics services on the Sites for the purposes of giving us operational and marketing data about your usage of the Sites, including in an aggregate mannerthat does not identify you to us or in a manner that mayidentify you to us and that show us which services and features you are using or accessing within our Sites (including, without limitation, whether you may have accessed or downloaded audiovisual material or other content from the Sites), as well as the device type and hardware features, country and language of download.

Information We Receive From Third Parties

We may receive information about you from third parties.  For example, if you are browsing another website and you opt in to receive information from us, then that third party website may forward to us your e-mail address and certain other information about you so that we may contact you as requested.  You may also choose to participate in a third party application or feature via the Sites through which you allow us to collect (or the third party to share) information about you, including Personal Information.

We may supplement the Personal Information we collect about you through the Sites with records received by us from third parties in order to enhance our ability to serve you, to tailor our content to you, and to offer you opportunities to purchase products or services that we believe may be of interest to you.  We may combine the information we receive from these third parties with Personal Information we collect through the Sites.

Cookies, Web Beacons and Analytics Services

When you visit the Sites through any device, we may place some information on that device in the form of cookies.  Cookies are small text files used by many websites to uniquely identify a user’s browser, to store information or settings in a user’s browser to enable the website to recognize the user when he or she returns, or to monitor the user’s website browsing behavior.  Cookies also help us to provide a customized experience and may enable us to detect certain kinds of fraud.  In many cases, you can manage cookie preferences and opt out of having cookies and other data collection technologies used by configure your particular browser’s privacy or other settings.  Note, however, that if you configure your browser to not accept cookies from us, then some functions of our Sites may not operate as intended and you may not have access to all the services, features and/or promotions we may offer through the Sites.

Web beacons (also known as clear gifs, pixel tags or web bugs) are tiny graphic images with a unique identifier, similar in function to cookies, that are placed on website pages and in e-mails and which are used to allow us to determine whether you have performed a specific action.  Web beacons may be used to deliver or communicate with cookies, to count users who have visited certain pages and to understand usage patterns.  Web beacons may be used to measure the effectiveness of our Sites and advertising in certain ways, such as by counting the number of individuals who visit our Sites or open and act upon an e-mail message.  You can make some web beacons unusable by rejecting cookies.

As we mentioned above, we may also use certain analytics services and website visit recognition software to improve the use and functionality of our Sites and to build a demographic profile.  If third parties provide such analytics services and software, the third parties may also receive the information collected, in which case such third parties’ use of such information is governed by their respective privacy policies.

Do Not Track Requests

Unless your browser settings are configured to make your online activities and publicly available information about your online activities invisible to website usage analytics tools, we do not presently have the technological capability to omit you from usage analytics to the extent your browser only sends us a “do not track” message and does not otherwise screen you from tracking without any action on our part. 

How We Use Your Personal Information

We collect and use your Personal Information for a variety of business purposes. We may use your Personal Information and Usage Data in accordance with this Privacy Policy to:

  • register you as a member;
  • provide the services, products and offerings that you request or otherwise place orders for, and to communicate with you regarding such services, products and offerings, including the status of your order;
  • do all things necessary to administer those services;
  • complete your purchase transactions;
  • research, develop, manage, protect and improve our Sites, products and services;
  • protect the security and integrity of our Sites and correct technical problems and malfunctions on our Sites;
  • technically process your information;
  • report potential violations of this Privacy Policy and our terms and conditions of use;
  • provide services essential to your experience visiting the Sites;
  • take precautions against liability;
  • maintain and develop our service-oriented software and other business systems;
  • provide information to you about products, services, or special deals, as well as inform you about promotions or surveys;
  • provide to you newsletters and other marketing materials and information that coincide with your preferences;
  • notify you if you are a winner and award you prizes in connection with certain promotions;
  • send you “push” notifications through mobile devices if you have opted in to do so; and
  • analyze data, or to have a third party do so on our behalf.

We also use non-personal Usage Data for various purposes, including to:

  • help diagnose problems with our Sites and servers;
  • build up marketing profiles;
  • aid strategic development;
  • help administer and audit usage of the Sites; and
  • generally improve the Sites and our products and services.

How We Share Your Personal Information with Third Parties, Including IBOs

In addition to how we may use your Personal Information and Usage Data as described above, we may also share your Personal Information and Usage Data with certain third parties.  If you are an Independent Business Owner (“IBO”) with a business powered by Amway, as one of our registered members, you’ll receive advice and information from your own personal business advisory team, a support network consisting of your sponsoring IBO and your upline organization.  We may share your Personal Information and Usage Data with our affiliates and third party trusted business partners with whom we collaborate and who provide services and functions on our or their own behalf, such as to companies or individuals that jointly offer products and services, and including, without limitation, Amway, your sponsoring IBO, and your immediate upline.  To enable certain communications, you expressly agree that we may share your contact information and information about your orders with your sponsoring IBO, your immediate upline organization, and Amway in the ordinary course of our supporting your business. We may also provide your Personal Information as necessary to your credit card issuer, credit reporting and fraud checking agencies, to a third party we contract with for purposes of processing payments for services and products you purchase from us through the Sites, and to debt collection agencies if you fail to pay monies owed to us.  If you use the Sites and provide Personal Information via a mobile device, your Personal Information will be transmitted via your mobile carrier’s network and your carrier may have access to it.  Consult your carrier’s privacy policy for additional information.

We do not knowingly permit third parties, except for those third parties operating analytics services at our request or authorized by law (i.e., law enforcement), to collect Personal Information from you or track you (i.e., to obtain traffic data through usage analytics tools) through the Sites, but your Personal Information may nonetheless be visible to third parties through the Sites to the extent you make it public (for example, by posting content to public areas as described above).  We will not sell your Personal Information.

Your Personal Information and Usage Data may also be used by us or shared with our subsidiaries, affiliates, and other entities controlled by or under common control with us for business, operational and related purposes in accordance with this Privacy Policy.  We reserve the right to transfer any information we have about you (including your Personal Information and your Usage Data) in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization, or liquidation of our business.  We reserve the right to disclose any Personal Information and Usage Data as needed if that information is requested by law enforcement agencies or if we are required to do so by law, treaty, regulation, subpoena, court order, or a governmental entity.  We also may disclose your Personal Information and Usage Data to third parties if we have reason to believe that disclosing such information is necessary to conduct investigations of possible breaches of law, to cooperate in any legal investigation, or to identify, contact, or bring legal action against someone who may be violating the terms of use of our Sites.

Your Choices, Including Accessing and Correcting Your Personal Information

We will always obtain your permission before collecting your Personal Information through the Sites. We will not use or share your Personal Information collected through the Sites in ways unrelated to the purposes for which you provided such Personal Information to us, including as described in this Privacy Policy, without providing you with a choice whether to permit any such unrelated uses.  If you choose not to provide certain Personal Information to us, please be aware that you may be prevented from making full use of the features, services and/or promotions offered through the Sites, or otherwise from maximizing your membership benefits. For example, we may require your name and e-mail address in order to register you as a member, complete your orders, add you to e-mail newsletter lists or allow you to comment on our blogs or other content, and we may require your home address, e-mail address and/or telephone number if you would like to enter a contest or sweepstakes we may run, and so that we can send prize notifications, deliver rewards or prizes or notify you of special offers.

You may opt out of having your Personal Information used for commercial purposes.  Users who no longer wish to receive our promotional communications may contact us by e-mail to be removed from our lists or otherwise change your personal settings within the membership area of the Sites.  Be sure to include any contact information that you want removed from our promotional contacts list, including physical addresses, telephone numbers, and e-mail addresses (note that if you use more than one e-mail address, you will need to send your opt-out email from each of the e-mail addresses you use).  If you receive any online newsletter or similar promotional e-mail communication from us, you will be given the option to “unsubscribe” from receiving further e-mail communications from us at any time.  In some cases, you may also visit our Sites which allow you to choose whether you wish to receive certain online newsletters and promotional updates and to update your contact information.  Your option not to receive promotional and marketing material will not preclude us from corresponding with you, by e-mail or otherwise, regarding your existing or past business relationships with us (e.g., any purchase of our products or services or responses to requests for information you pose to us either through use of the Sites or by other means), and will not preclude us from accessing and viewing your Personal Information in the course of maintaining and improving our Sites and our services.

If you want to opt out of receiving any marketing and promotional communications from us or if your Personal Information changes (such as zip code, phone, e-mail or postal address), you may do so at any time by sending an e-mail to support@ltdhq.com.

We take reasonable measures to ensure that any Personal Information we collect on our Sites is accurate, current, complete, and reliable for its intended use.  If you wish to update or otherwise correct Personal Information you have provided to us, you may edit your Personal Information through the applicable Site after completing registration, or contact us at support@ltdhq.com and we will assist you in doing so.  In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted through the Sites.  We are under no obligation to store such Personal Information indefinitely and we disclaim any liability arising out of, or related to, the destruction of such Personal Information.  In addition, by calling us at 1 (877) 785-8347, contacting us through applicable “contact” links on the Sites, or sending an e-mail to support@ltdhq.com, you may request that we delete or return your Personal Information, and we will then do so, retaining any copies as necessary under applicable law.  You should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data remaining due to backups and other reasons.  Further, we will not be required to comply with your request to delete your Personal Information if it is necessary for us to maintain your Personal Information for certain valid business reasons pursuant to applicable law.    

Protecting Your Privacy

We acknowledge your trust and are committed to taking reasonable measures to protect Personal Information you provide to us through the Sites from loss, misuse, and unauthorized access.  To safeguard and prevent unauthorized access to, and maintain the integrity of, your Personal Information, we employ physical, technological, and managerial controls.  Although guaranteed security does not exist on the Internet or offline, we make commercially reasonable efforts to protect such information consistent with this Privacy Policy and applicable laws.

It is your responsibility to safeguard the password you use to access our Sites, however, and to promptly advise us at support@ltdhq.com if you ever suspect that your password has been compromised.  We strongly encourage you to change your password regularly to prevent unauthorized access.  Because your user identification number, user name and password are specific to you, you acknowledge your sole responsibility for any and all use of our Sites conducted with your user identification number, user name and password.

Uploading Content

You are solely responsible for the information and other content you post on or through our Sites.  You understand that Personal Information, content and other information that you post on or through the public areas of our Sites are generally accessible to, and collected, viewed and used by, others (including other members), and may result in solicited or unsolicited messages or other contact from others.  Users of our Sites are encouraged to exercise caution when posting Personal Information about themselves in public areas of the Sites.  You represent and warrant that you have permission to use and share any content and any third party information, and you agree to indemnify, defend and hold us harmless from and against any claims, liabilities, costs and expenses arising in connection with your provision of such information.

Storing and Transfer of Your Personal Information

We are headquartered in the United States.  Your Personal Information will be stored on databases in the United States, and may be accessed by us or transferred to us in the United States or to our affiliates, subsidiaries, business partners, agents or service providers elsewhere in the world.  You acknowledge that any information you provide to us may be transferred to and stored in the United States.  By using the Sites, or providing us with any information, you consent to the collection, processing, maintenance and transfer of such information in and to the United States.  We will protect the privacy and security of Personal Information according to our Privacy Policy regardless of where it is processed or stored. 

Your California Privacy Rights

Pursuant to Section 1798.83 et. seq. of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types and categories of personal information the business collects, the categories of sources from which such information is collected, the purpose for which such information is collected, the categories and identities of third parties with whom the business shares such information for direct marketing purposes by such third party, and the specific pieces of information collected, each in the immediately preceding calendar year.  To access this information, write to Leadership Team Development, Inc., 3209-153 Gresham Lake Road, Raleigh, North Carolina 27615, USA, call us at 1 (877785-8347, or e-mail us at support@ltdhq.com.

Links 

Our Sites may contain links to third party websites which are not under our control. You acknowledge that we are not responsible for the accuracy or any other aspect of the content of any websites we do not own, operate or control.  You expressly acknowledge and agree that your accessing the links to any such third party websites is at your own risk and subject to the applicable privacy policies and terms and conditions of such third party websites.  We encourage our users to be aware when they leave our Sites and to read the privacy statements of each third party website to which we may link and that may collect our users’ information.

Children

The Sites are not intended for use by children under the age of 13, and we do not knowingly solicit or collect Personal Information from children under the age of 13.  If we learn that we have collected the Personal Information of a child under the age of 13, we will take steps to delete the information as soon as possible.  If you are under the age of 13, please do not submit your e-mail address or any other Personal Information to us through the Sites.

 Notification of Changes

We reserve the right to change or replace this Privacy Policy at our sole discretion, and at any time.  Such changes, modifications, additions, or deletions shall be effective immediately upon posting on the Sites.  Your continued use of any of our Sites after any changes are posted will be deemed to constitute your agreement to and acceptance of such changes and the revised Privacy Policy.  We will clearly include the date that this Privacy Policy was last updated and is effective.

Questions

We welcome your questions and comments about our Privacy Policy.  To report a known or suspected privacy or security breach or to submit privacy or security-related questions or complaints, please contact us, either by e-mail at support@ltdhq.com or in writing at Leadership Team Development, Inc., 3209-153 Gresham Lake Road, Raleigh, North Carolina 27615, USA.

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